Registration

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Paid for the last 7 days

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Frequently Asked Questions

Registration and Account

How do I register an account?

  1. Open the registration form.
  2. Enter your Email or mobile phone number.
    Make sure the provided details are valid — they will be used for login and account verification.
  3. Create and enter a password.
    It is recommended to use a strong password that includes numbers and letters.
  4. (Optional) Enter a promo code.
    If you have a bonus promo code — enter it in the appropriate field. If not — leave the field empty.
  5. Select your account currency.
    Click on one of the available options:
    EUR, RUB, USD, KZT.
  6. Tick the agreement checkbox.
    Check the box next to the phrase:
    “I agree to the Terms and Conditions and confirm that I am 18 years old or older” — this is mandatory.
  7. (Optional) Subscribe to promotional notifications.
    The second checkbox allows you to receive promotional information via email, SMS, and Viber.
  8. Click the “REGISTER” button.

What should I do if I did not receive the confirmation email?

  1. Check your “Spam” / “Junk” folder.
    Account activation emails sometimes land in the “Spam” folder — please make sure to check it.
  2. Check other email folders.
    The email may appear in sections such as:
    • "Promotions"
    • "Updates"
    • "All Mail"
    • "Social"
  3. Add our email address to your “Safe Senders” (Whitelist).
    Click “Not spam” or add the sender’s address to trusted contacts — this will ensure proper delivery in the future.
  4. Make sure the email address was entered correctly.
    Check for typos during registration (for example, .con instead of .com, etc.).
  5. If nothing helps — contact support.
    Reach out via live chat or email with your registered email address so our specialists can manually activate your account.

I forgot my password and cannot log in to my profile. What should I do?

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  1. Open the login form.
    On the login screen, click the “Reminder” link (located under the login and password fields).
    (see image 1)
  2. Choose a recovery method.
    Enter the phone number or email address linked to your account.
  3. If you entered a phone number — click “Recover” and you will receive an SMS with a code.
    (see image 2)
  4. If you entered an email address — you will receive an email with a password reset link.
    Check your Inbox as well as your Spam folder.
  5. Confirm the code or follow the link from the email.
  6. If recovering via code: enter it into the required fields and click “Recover”.
  7. If recovering via email: open the message and follow the password reset link.
    (see image 3)
  8. Set a new password.
    Create and enter a new password, confirm it, and click “Recover”.
    (see image 4)
  9. Confirmation.
    You will see a message: “Success! Password has been successfully changed.” Click “Login” and sign in using your new password.
    (see image 5)

Deposits and Withdrawals

How can I make a deposit?

To make a deposit, you must be logged in to the website. Please follow the steps below to complete the operation:

Within 15 minutes, the funds will be credited to your gaming balance.

  1. Go to the “Cashier” – “Deposit” section
  2. Select a deposit method that is convenient for you
  3. Enter the desired amount and click “Pay”
  4. Once the payment details appear, open your banking app or e-wallet and complete the payment strictly according to the provided details
  5. Return to the payment details page and click “I have paid”

How can I check whether the funds have been credited to my balance?

You can find information about your balance at the top of the website, next to the “Deposit” button

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, as well as in your personal account area
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How can I withdraw funds from my balance?

To withdraw funds, go to the “Cashier” – “Withdrawal” section. Then select the same method that was used for your most recent deposit and provide the payment details used for that deposit. After filling in all required fields, click “Withdraw”, and a withdrawal request will be created. You can track the status of your request in the “Payments” section. You can read more about our withdrawal policy in the “Terms and Conditions” section.

I have been waiting a long time for my withdrawal.

If your withdrawal request has the status “Pending”, this means it is being reviewed by our specialists and will be processed within 24 hours during business hours from Monday to Friday. Unfortunately, delays that are beyond our control may occasionally occur. In such cases, the status of your request will be shown as “Processing”. This means that the withdrawal has been completed on the casino’s side, but is still being processed by payment systems or banks. This process may take up to 7 business days, although it usually takes less time. We recommend remaining patient and waiting for the funds to be credited.

Games

There are interruptions or difficulties while playing games.

The speed of the games depends entirely on your Internet connection. Since our games require constant data exchange, a sufficient Internet bandwidth is necessary. We recommend limiting the number of other web applications running on your computer simultaneously with our games to improve performance.

Why do some games not open?

Access issues may be caused by various factors. We recommend checking your Internet connection speed, using the Google Chrome browser, and periodically clearing your browser’s temporary files (cache/cookies). If the issue persists, try using incognito mode, connecting via a different network, or using a VPN. Unfortunately, the functionality of games may also be affected by external factors beyond our control. Access to certain online resources may be restricted by your Internet service provider or regulatory authorities.

How can I be sure that the payout percentage in your games is fair?

Our platform features games exclusively from official providers. These providers are audited and licensed by regulatory authorities in many countries worldwide, which is why we cooperate with them. All game calculations are performed on the providers’ servers. We act solely as intermediaries, delivering the game results and winnings to you. Game outcomes are completely random and cannot be influenced technically.

Bonuses and Promotions

How can I receive a registration bonus?

To receive this bonus, you must register on our website and confirm your phone number. This bonus is available only to unique users who have not previously registered.

Is it possible to withdraw the registration bonus?

All funds you win before making your first deposit are considered bonus funds. After your first deposit, bonus funds are transferred to your bonus balance. Funds on your bonus balance remain there until they are fully withdrawn through cashback. Cashback is credited from the bonus balance to the main balance and becomes available for withdrawal. Therefore, you can withdraw what you won before making a deposit by using cashback.

How is the cashback amount calculated?

The calculation period runs from Thursday of the previous week through Wednesday of the current week. The bonus is credited on Thursday between 00:01 and 23:59 according to your local time. The bonus amount depends on the total deposits made, total withdrawals, and the balance at the time of calculation. Additionally, the bonus amount cannot exceed the maximum deposit amount made during the calculation week.

I did not receive my Birthday bonus.

We congratulate you on your Birthday and wish you all the best! The Birthday bonus at our Casino is credited automatically within 3 days from the date specified in your profile. The bonus amount may range from 100 to 3000 rubles. The wagering requirement for the bonus is x7. The bonus is credited once per year and only to one account on the website. Please also note that the bonus is issued only to unique players.

Privacy and Security

How can I be sure that you do not share my data with anyone?

We use the most reliable security systems available today. These include 128-bit SSL encryption, effective firewall protection, and a five-level security system. This provides physical and actual protection of information, continuous access monitoring, the use of systems that prevent failures, as well as modern data encoding and encryption methods.

Can everyone play at Azino777 Casino for real money?

There are age and territorial restrictions:

Age restriction
To play for real money, you must be at least 18 years old.

Territorial restrictions
The gaming club does not provide services to customers who are citizens of the following countries:

  • Italy
  • USA
  • France
  • Ukraine
  • Spain
  • Turkey
  • United Kingdom

Compliance with legislation
In some countries, online gambling is prohibited by law.
The user is solely responsible for checking and complying with the laws in force in their country or state before registering on the platform.

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